Safety

Effective date: October 17, 2026. Ai-Neut is a journal and family organizer for parents, teens, and kids. This page explains how we protect children and families, how to report a problem, and where to get help.

Our child safety standards

• Zero tolerance for child sexual abuse and exploitation (CSAE). Ai-Neut prohibits any content that sexualizes, exploits, or endangers children, including child sexual abuse material (CSAM), grooming, and sextortion. This applies to everything people make or share in Ai-Neut, including Helping Hand AI asks and pictures.
• Helping Hand is set up to refuse requests for sexual content involving minors and for sexualized pictures of real people, using xAI's safety systems and our own instructions to the model.
• If we become aware of apparent CSAM, we remove it, preserve what the law requires, and report it to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement as required by US law (18 U.S.C. § 2258A). We cooperate with law enforcement.
• Ai-Neut has no public profiles, no public chat, and no way to message strangers. Family sharing works only between phones you link with a one-time family key.
• Kids under 13 get in only after a parent adds them, gives consent, and links their phone with a one-time code. Kids' profiles have no sign-in, no AI, no purchases, no outside links or videos, and no contact with anyone outside the family.
• Teens 13 to 17 can use Ai-Neut on their own with protective defaults: no adult rooms, nothing public, no ads or profiling, and stricter AI safety settings.
• Adult-only rooms are available only to adult profiles that aren't on a kid's or teen's phone, are never reachable from a kid or teen profile, and may be left out of the Android app.
• Points shop: rewards are written in and approved by a parent. Points have no cash value, and there are no real-money purchases.
• No ads, for anyone, and no ad or tracking software.

Reporting a problem

• In the app (rolling out before the Google Play launch): every Helping Hand answer and picture has a Report option (flag icon). Choose a reason and send it without leaving the app. You can also use Settings → Report a problem.
• By email: familyainewt@gmail.com, subject "Safety report". Please don't attach illegal images. Describe what you saw instead.
• We read every report, reply to safety reports within 2 business days, and use them to improve Ai-Neut's filters and instructions to the model.

Child safety point of contact

Charles-Gordon Stuart Eaton, developer of Ai-Neut, familyainewt@gmail.com, Johns Creek, Georgia, USA.

Laws we follow

We follow applicable child safety and privacy laws, including the US Children's Online Privacy Protection Act (COPPA) and federal CSAM reporting requirements. See our Privacy Policy for how children's information is handled, and our Terms for acceptable use.